Charm Care
What material are your charms made of?
The standard Islamic necklaces are stainless steel and 18k gold plated. This means gold is dipped over stainless steel.
Some of our chains are also 925 sterling silver.
Please read the description under each product to identify what material is it.
Can I shower with my charms?
We recommend not to shower with any of your items for the best possible care.
How do I store my charms?
Please store any 925 sterling silver products in an air tight bag when not wearing.
Any stainless steel 18k gold platted items do not require storage in an air tight bag.
How do I take care of my charms?
For best possible care, avoid any contact with hair products, perfumes, lotion, chlorine or any other chemical based products. This may cause wear.
Why is my jewelry turning colour?
If your jewelry does change colour, it is likely caused by a reaction of metal to skin oil. As each person's body oils make different metals react differently, it is not our responsibility to return or exchange your items. Gold plating will naturally wear over time and this is inevitable.